Frequently Asked Questions
Everything You Need To Know About The Product.
At the moment our products are best suited for pets that are up to 22 lbs. We are in the process of creating products for larger pets. Stay tuned!
Regular cleaning is essential. We recommend cleaning the components, especially the food and water containers, at least once a week. Refer to the user manual for specific cleaning instructions.
Yes, the water fountain comes with a filter to ensure clean water. Filter replacement frequency depends on usage and water quality. Check the product manual for guidance, but it's generally recommended to replace the filter once every 2 weeks.